Services

We build brands that inspire.

Services intro

We build brands that inspire.

Carmine Cloak creates memorable experiences to connect people to brands and organizations. We provide professional services such as Strategy, Branding and Digital with Consulting.

Our expertise applies new and proven trends and focuses on partner relationships. We deliver premium quality design solutions for business owners to ensure they make a unique mark in the industry.

Our services

Check out our full process and what we can help you with

Step 1

DISCOVERY

Whether your firm is just starting out or has been in business for some time, our goal remains the same. We work with companies of all sizes in order to help them claim their unique position in the market. Thus, we provide guidance with clarifying their purpose, finding their voice, understanding their customers and defining their objectives. We do that by providing:

  • Discovery Sessions
  • Positioning
  • User Profiles and Journeys
  • Customer and Revenue Segmentation
  • Brand Attributes
  • Competitive Audit

Step 2

BRANDING

Branding is about expressing a company’s personality and values. It requires building a comprehensive and consistent experience that resonates with customers and nurtures lasting relationships. Moreover, it allows you to communicate your core beliefs through a unique identity. That’s why we offer you:

  • Logo Design and Identity Systems
  • Naming & Messaging
  • Brand Guidelines – Marketing and Brand Collateral
  • Environmental Design

Step 3

DIGITAL

Navigating the connected world can be complicated. That’s why we help mediate the space between users and the information they need. We do that by building intuitive, user-centric interfaces that engage, delight, and communicate clearly on all devices. That includes:

  • Responsive Web Design and Development
  • Information Architecture – Wireframing and Prototyping
  • Content Management Systems (CMS)

Step 4

Consulting

We help you grow and progress by providing key skills to access and understand your visual representation on the web. In this step we deliver:

  • Strength analysis of your brand
  • Business Growth Consulting
  • Help with Moving your business Online

FAQ

Most asked questions

Hiring our design agency will simplify your life and save you money over time due to our knowledge, experience and expertise in the industry. In other words, you will get access to talent who have in-depth knowledge in the needed area of expertise. We keep up with the current design and market trends to craft the best custom solutions adjusted to the specific needs of your business. In addition, we offer a design guarantee on all work and services done in less than 60 days.

We provide Branding, Digital and Strategy with Consulting. Depending on your needs, we can help you with logo design, identity systems, business naming and messaging, marketing and brand collateral and environmental design. Our expertise also covers responsive web design and development, wireframing and prototyping and CMS. Finally, we offer brand strength analysis, business growth consulting and help with moving your business online.

We are available by appointment Monday to Friday 9 am-5 pm CEST but you can contact us via email, WhatsApp or chatbot on our website at any time. We will discuss the timeline during our first meeting and adjust the working hours, if necessary.

We have worked with clients all over the world! We use reliable communications and tested processes that allow us to work with you from wherever you are. The only requirement is that you have access to the internet.

Branding includes everything from brand conception, business naming, logo design, to the color and font selection. Your brand is your company’s identity and it is connected to everything you do. That is why we take the time to understand your business to create a brand that fully reflects who you are as a company. Afterward, our design team conducts detailed research to provide you with a specific set of custom features regarding your brand name, logo design, color or font selection. From there, your feedback will lead us to the final result.

Branding takes on average 4 weeks depending on complexity. Every project is different so if you have a deadline, please let us know when you get in touch.

A website redesign typically includes creating a new website design and optimizing content for the new layout. In many cases, this requires switching content management systems. The next stage involves creating the website design. During this stage, we will design a mockup of your new website, review it with you and incorporate your feedback before developing the site. Once the site is developed, we will analyze, optimize and relocate the content to another platform, if needed. In the final stages, we will review your new web design and share with you key tips on how to keep your website updated.

Web design and development can take between 6 to 12 weeks from the initial meeting to the launch date. The turnaround time of a website design project depends on you as much as us. You can help by providing all of the required content upfronts and we will do the rest. However, we will be able to discuss a more concrete time frame during your consultation.

The cost of a website design varies greatly by the size of the website, required functionality, integrations, and level of customization. This is why we typically offer a quote for website design instead of having a set-price list. For a quote on your website design project, send us a message.

Yes. However, we approach website redesigns sensitively to ensure the project is an overall success from your ROI point of view.

A domain is needed for your website. You can buy it if you want to. However, if you would rather we handled this then that is an option too.

Yes. We can provide original, relevant SEO-friendly content for your website and online marketing materials. We can also create copy for printed publications like leaflets, brochures, flyers, magazines and catalogs.

Once you have paid for your website in full, it is yours.

Yes, we provide social media strategy services as well. We start with examining your social media presence, setting achievable goals and making a solid plan to achieve them.

We require a deposit, or initial stage payment, of 20% upon contract signing and before we start any work, then an additional 50% for the first and every next milestone. Payments may be made via Bank transfer on our USD or EUR account depending on your preferences. You can also book our services with advance payment for the future period of up to 3 months. Whatever you choose, feel free to reach out and ask more about payment terms.

Yes, we ask that as part of our terms and conditions you sign a work contract, with a 20% committal fee payable before we start any new project. The remainder is payable and divided throughout the project.

Unfortunately, this is not something we do. Often, it is much more time-consuming to work with somebody else’s half-finished project than it is to start from scratch.

Yes. We provide 30 days of support which includes bug fixes and technical support on contract. After this period we offer a comprehensive website maintenance plan which will include regular website updates and back-ups.

We want you to be confident in your choice to work with us. That’s why we take extra care to make sure you’re satisfied throughout the process. During our first consultation, we make sure the partnership is a good fit and that we can make your vision come true. From there, we make any charges clear upfront, so you know exactly where you stand before entering into any agreements with us. However, if you’re not satisfied, you can choose to cancel the contract at any phase of collaboration. Since we offer a 0% risk guarantee on all work done in less than 60 days, we will issue you a refund.

During our first meeting, we will get to know each other and discuss the framework of our collaboration. You will tell us more about your business so we can get a better understanding of what you hope to accomplish with the current project. If we are both interested in continuing the project, we will send you a proposal and a questionnaire about your business.

It depends on the project. Usually, we will present you with 3 concepts. Once you choose your preferred one, you have up to 3 revision rounds to refine that concept in terms of shape, fonts, layout etc.

Glad you asked! Get in touch with us via the application form below and tell us about your project. We’ll be sending through more information about our services, and if we are a good fit, we will book your project once the contract has been signed and the deposit has been paid.