In order to achieve a successful rebrand strategy, you must conduct thorough research. Furthermore, you must have both an understanding of your goals and your place within the markets you want to reach. Be sure to explore:
- What is your competition doing?
How do they present themselves and how do they share what they care about? What tone seems most effective? What do you like or dislike about their visual content? Come up with a thorough list of examples to help you brainstorm ways you can creatively express the personality, values, and promise of your firm.
Take a close look at all of your current content, both written and visual. This includes any taglines or mission statements; descriptive items like attorney bios and about pages; informational content like blog posts and articles; and visual content like photographs, videos, and illustrations.
- How are you communicating?
Look at your brand voice across all channels. Is it consistent? Does what a visitor sees in your online presence match what they read in your print collateral or experience during an office visit? What is resonating and what is not? Thinking about this will help you get a handle on what to keep and what to improve upon.
Talk to current and previous clients and members of your firm. What do they think about your brand? What is their experience with you?